Privacy policy

At Lost Barrio Tucson, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, create an account, place an order, or contact us. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with our website, we may collect personal information that you voluntarily provide. This may include your name, billing address, shipping address, email address, phone number, payment-related information, and information you provide when contacting our customer support team.

We may also automatically collect certain technical information when you browse our website. This may include your IP address, browser type, device information, operating system, pages viewed, referral source, date and time of your visit, and other information used to understand website activity and improve our services.

How We Use Your Information

We use the information we collect to process and fulfill orders, verify payments, arrange shipping, provide customer support, communicate with you about your orders, respond to inquiries, improve our website and services, prevent fraud or unauthorized activity, comply with applicable legal requirements, and maintain the security and operation of our website.

Where required by law and where applicable, we may also use your contact information to send promotional emails, special offers, product updates, and other marketing communications. You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email.

Payment Information

Payments made through our website may be processed by third-party payment providers. Lost Barrio Tucson does not store complete credit card or debit card information on our own servers when payment processing is handled by these providers.

Payment providers may collect and process payment information according to their own privacy policies and terms. We recommend reviewing the privacy practices of the payment provider used during checkout for additional information.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, maintain website functionality, and understand how visitors use our website.

You may be able to disable or manage cookies through your web browser settings. Please note that disabling certain cookies may affect some features or functionality of the website.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share information when reasonably necessary with trusted service providers that help us operate our business. These may include payment processors, shipping carriers, website hosting providers, analytics services, fraud prevention services, technology providers, and customer support platforms.

These service providers may receive information necessary to perform services on our behalf and are expected to handle that information according to applicable requirements.

We may also disclose information when required by law, legal process, court order, or when reasonably necessary to protect our legal rights, customers, employees, property, or business operations.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy. This may include fulfilling orders, maintaining business and transaction records, providing customer support, resolving disputes, complying with legal obligations, preventing fraud, and enforcing our agreements.

When personal information is no longer reasonably necessary for these purposes, it may be deleted or securely disposed of where appropriate.

Your Privacy Rights

Depending on applicable federal or state law and your circumstances, you may have certain privacy rights regarding your personal information. These rights may include requesting access to personal information, requesting correction of inaccurate information, requesting deletion of eligible personal information, or requesting information about how your personal information is handled.

To request information or exercise an applicable privacy right, please contact us using the contact information provided below. We may need to verify your identity before completing certain requests.

Third-Party Services

Our website may use or contain links to third-party websites, applications, payment providers, or services for business and customer convenience. These third parties operate independently from Lost Barrio Tucson and may have their own privacy policies and terms.

Lost Barrio Tucson is not responsible for the privacy, security, content, or practices of third-party websites or services. We recommend reviewing their privacy policies before providing personal information to them.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete the information, where appropriate.

United States Customers

Lost Barrio Tucson operates its online store for customers within the United States. Information collected through our website may be stored or processed by Lost Barrio Tucson and its service providers in the United States.

Privacy rights and requirements may vary depending on applicable federal and state laws. Where applicable, we will handle personal information in accordance with those requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, legal requirements, or website functionality.

Any changes will become effective when the updated Privacy Policy is published on this page. We encourage you to review this page periodically to remain informed about how we handle and protect your personal information.