Privacy policy

At Lost Barrio Tucson, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, create an account, place an order, or contact us. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with our website, we may collect personal information that you voluntarily provide. This may include your name, billing address, shipping address, email address, phone number, payment information, and any information you submit when contacting our customer support team.

We may also automatically collect certain technical information when you browse our website. This may include your IP address, browser type, device information, operating system, pages viewed, referral source, date and time of your visit, and other analytical data that helps us improve our website and services.

How We Use Your Information

We use the information we collect to process and fulfill your orders, verify payments, arrange shipping, provide customer support, communicate with you regarding your purchases, respond to inquiries, improve our website, prevent fraud, comply with legal obligations, and maintain the security of our services.

With your permission where required by law, we may also use your contact information to send promotional emails, special offers, product updates, and other marketing communications. You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email.

Payment Information

Payments made through our website are processed using secure third-party payment providers. Lost Barrio Tucson does not store your complete credit card or debit card information on our servers. Payment information is handled securely using industry-standard encryption technologies.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance website functionality. Cookies help us understand how visitors use our website so we can improve our products and services.

You may choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of our website.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only when necessary with trusted service providers who assist us in operating our business. These may include payment processors, shipping carriers, website hosting providers, analytics providers, fraud prevention services, and customer support platforms. These service providers are permitted to use your information only for the services they perform on our behalf.

We may also disclose information if required by law, legal process, court order, or to protect our legal rights, customers, employees, or business operations.

Data Security

We take reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction. Although we work to safeguard your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business records, resolving disputes, complying with legal obligations, and enforcing our agreements.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to request access to your personal information, request correction of inaccurate information, request deletion of eligible personal data, restrict or object to certain processing activities, or request a copy of the personal information we hold about you.

To exercise any applicable privacy rights, please contact us using the information provided below.

Third-Party Services

Our website may include links to third-party websites or services for your convenience. These websites operate independently from Lost Barrio Tucson and have their own privacy practices. We are not responsible for the content, privacy policies, or security practices of third-party websites.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove that information.

International Visitors

Our online store is intended for customers located within the United States. If you access our website from another country, please be aware that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any revisions will become effective once the updated Privacy Policy is published on this page. We encourage you to review this page periodically to stay informed about how we protect your information.